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Help Center

  • Payout

    • How to request a payout of my reward?
    • How to request a bank payout?
    • How to request a PayPal payout?
    • How to (dis)connect PayPal account with my referral account?
    • I cannot connect my PayPal account. What should I do?
  • Reward

    • Can I receive a reward retroactively?
    • How to create a Support Request?
    • How to get a cashback reward?
    • How to get a referral reward?
    • My reward has been registered with a wrong amount. What should I do?
    • My reward has been rejected. What should I do?
    • My reward has not been registered. What should I do?
    • What is cashback? Can I shop through Aklamio and receive the rewards myself?
    • When will my reward be ready to payout?
    • When will my Support Request be processed?
    • Why does the amount of my reward change?
    • Why has my reward been rejected?
    • Why has my reward not been tracked?
    • Why is my reward pending?
  • User account

    • Description of the referral account
    • How can I change my email address or username?
    • How can I change my password?
    • How can I confirm my referral account?
    • How can I delete my referral account?
    • How can I log into my referral account?
    • How can I unsubscribe from the Newsletter?
    • I forgot my password! What should I do?
    • My confirmation link is not valid. What should I do?
    • What is my password?
    • Why is my new password not being accepted?
  • How does Aklamio work?

    • How can I contact Aklamio's Customer Support Team?
    • How can I recommend a friend?
    • How does Aklamio work?
    • How to activate cookies?
    • How to disable adblockers?
    • How to install Cashbar?
    • I received a referral link. What should I do next?
    • Referral conditions
    • What do I have to pay attention to, before I make a recommendation or cashback?
    • What does the "last cookie" mean?
    • Who or what is Aklamio?
  • Virgin Media

    • How can I access my Virgin Media referral account?
    • How can I pay out my Virgin Media reward?
    • How do I refer a friend to Virgin Media?
    • I have referred a friend to Virgin Media, but have not received the reward. What should I do?
    • I received a referral link for Virgin Media. What should I do next?
    • Where can I find my Virgin Media reward?