The reward that has been correctly registered on your user account gets the orange colour and its status is pending.
The order/contract associated with your reward has to be checked by the specific partner. The orange colour means that the reward is pending, because our partner still needs some time to verify and accept it. The reward is pending until our partner confirms that all conditions have been met and validates it.
The reward validation time is specific to each partner.
We have no direct influence on time that our partner needs to check the order. Our partner shops are responsible for the process of orders' verification and rewards' validation.
Many of our partner shops provide an exact information about their estimated validation time. You can find it at https://www.aklamio.com/, after looking for a specific partner shop and opening a site associated with the partner shop that you are interested in.
When the reward will be accepted by the partner the colour will change to green. The reward will also become ready for payout. We will notify you about the accepted reward per e-mail.
Find more information about verification time here.