Pending rewards are verified and confirmed by our partners. In the case that you feel that your reward was incorrectly rejected, you can create a support ticket. Rewards and support tickets can be rejected based on the following reasons:
-If your purchase or that of your friend was cancelled or returned.
-If additional coupons are used, that are not specified on Aklamio.com
-If purchases are made with a currency that is not supported by Aklamio (EUR, GBP, CHF)
-If you or your friend visited other sites in the same browser, after the initial recommendation and redirection to the shops website. This may have caused the Aklamio cookie to be overwritten.
-Some shops have special reward conditions. If these conditions have not been met, the reward will be rejected.